Regulations

TERMS AND CONDITIONS OF THE ONLINE STORE
WWW.SEMAXPOLSKA.PL

• 1
  GENERAL PROVISIONS

The store www.semaxpolska.pl operates under the terms of these Regulations.

The Regulations set out the terms and conditions for the conclusion and termination of Product Sales Agreements and the
The mode of complaint procedure, as well as the types and scope of services provided by road
electronically by the Store www.semaxpolska.pl, the principles of providing these services, the conditions of
conclusion and termination of contracts for the provision of electronic services.

Each Service Recipient, upon taking steps to use the Services
Electronic Store www.semaxpolska.pl is obliged to observe
The provisions of these Regulations.

In matters not covered by these Regulations, the regulations shall apply:
- The Law on Provision of Electronic Services of July 18, 2002 (Journal of Laws. No.
144, item 1204 as amended),
- The Law on Consumer Rights of May 30, 2014. (Journal of Laws 2014 item 827),
- Law on extrajudicial settlement of consumer disputes of 23
September 2016. (U. 2016 item 1823),
- Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended).
and other relevant provisions of Polish law.
§2
DEFINITIONS CONTAINED IN THE REGULATIONS

CONTACT FORM - form available on the website.
www.semaxpolska.pl that allows you to send a message to the Service Provider.

REGISTRATION FORM - form available on the website.
www.semaxpolska.pl to create an Account.

ORDER FORM - the form available on the website.
www.semaxpolska.pl allowing you to place an Order.

CUSTOMER - a Customer who intends to conclude or has concluded a Sales Agreement with the
Vendor.

CONSUMER - a natural person who performs a legal transaction with an entrepreneur
not directly related to its business or professional activities.

ACCOUNT - marked with an individual name (login) and password, a collection of resources in the
Service Provider's data communications system, in which the Client's data are collected
Including information about Orders placed.

PRODUCT - a movable item available in the Store, or a service, which is the subject of a
Sales Agreement between the Customer and the Seller.

REGULATIONS - these regulations of the Store.

SHOP - Service Provider's online store operating at www.semaxpolska.pl.

SELLER, SERVICE PROVIDER - Good Peptides Sp. z o.o. performing activities
business registered in the National Court Register maintained by the Minister of
competent for the economy, the place of activity and the address to
delivery: Spółdzielcza 13, 32-300, Olkusz, NIP: 6372215326, REGON:
520496524, electronic mail (e-mail) address: [email protected]

SALE AGREEMENT - the Product Sales Agreement concluded between the Customer and the
Seller through the Store.

ELECTRONIC SERVICE - a service provided electronically by.
Service Provider for the benefit of the Customer through the Store.

USER - a natural person, legal person or organizational unit
unincorporated entity to which the law grants legal capacity
using the Electronic Service.

ORDER - Customer's declaration of intent constituting an offer to conclude an Agreement
Sale of the Product with the Seller.

• 3
  INFORMATION ON PRODUCTS AND THEIR ORDERING

Store www.semaxpolska.pl conducts retail and wholesale of Products for
via the Internet.

Products offered in the Store are new, free from physical and legal defects and have been
legally introduced into the Polish market.

The information on the Store's website does not constitute an offer in the
As defined by law. The customer, by placing an Order, makes an offer to buy
of a specific Product under the conditions stated in its description. 

The reviews next to the products are the opinions of our customers, we are not responsible for the content, information and advice contained therein.

Products in the "Laboratory Equipment" category are chemical reagents, are not supplements, drugs or food, are for laboratory use only, and are not intended for use on humans.

Any email inquiries about dosage or how to use a substance will be answered based on general knowledge of the substance. The answer will not be related to any product.

The price of the Product shown on the Store's website is given in PLN.
Polish zloty (PLN). The price does not include delivery costs.

The price of the Product shown on the Store's website is binding at the time of submission by the
Customer of the Order. This price will not change regardless of price changes in the Store,
that may arise with respect to particular Products after the submission by the
Customer Order.

Orders can be placed through the website using the Form.
Orders (Shop www.semaxpolska.pl) - 24 hours a day, all year round.

In order to place an Order, the Customer is not required to register an Account with the Store.

As a condition for placing an Order in the Store by the Customer, it is necessary to get acquainted with
Regulations and acceptance of its provisions at the time of placing the Order.

The store processes Orders placed from Monday to Friday during the store's business hours
i.e. from 8:00 am to 12:00 pm on business days. Orders placed on business days after 12:00 pm, at
Saturdays, Sundays and holidays, will be processed on the next business day.

Products on promotion (sale) have a limited number of pieces and Orders for them
will be carried out in the order they are received until stocks run out
of the Product in question.

• 4
  CONCLUSION OF THE SALES CONTRACT

To conclude a Sales Agreement, it is necessary for the Customer to submit in advance
Order by means made available by the Seller in accordance with § 3 item 6 and 8
Regulations.

Once the Order is placed, the Seller immediately confirms its receipt.

Confirmation of acceptance of the Order referred to in paragraph 2 of this section
causes the Customer to be bound by his Order. Confirmation of receipt of the Order
This is done by sending an email.

Confirmation of receipt of the Order includes:
- Confirmation of all essential elements of the Order,
- withdrawal form,
- these Terms and Conditions, including instructions on the right to withdraw from the contract.

Upon receipt by the Customer of the e-mail message referred to in paragraph 4 of this
paragraph, a Sales Contract is concluded between the Customer and the Seller.

Confirmation of acceptance of the Order for execution takes place immediately after receipt of the Order.
payment for the concluded Sales Agreement, in the form of an e-mail message sent to the
Customer's address.

Each Sales Contract will be confirmed by a proof of purchase (invoice without VAT),
Which will be attached to the Product.

• 5
  METHODS OF PAYMENT

The seller provides the following payment methods:
- payment through electronic payment services
(PayPal.com),(Przelewy 24),(Stripe),(Paynow)
- payment by traditional transfer to the Seller's bank account.
- payment at the time of receipt of goods on so-called cash on delivery

In the case of payment by traditional transfer, payment should be made to the account
bank number: 32 1140 2004 0000 3302 8191 7433 A.) Good Peptides Ltd. ,
Spółdzielcza 13, 32-300 Olkusz, NIP: 6372215326 In the title of the transfer, please write the following
"Order No. ...".

In the case of payment via electronic payment services, the customer
shall make payment prior to the commencement of the Order. Electronic Services
payments allow you to pay by credit card or fast
transfer from selected Polish banks.

In case of payment on delivery, the shipment is sent after verification of correctness
address data. The customer is obliged to pay for the Order and collect the
Product from supplier.

The customer is obliged to pay the price of the Sales Agreement within the time limit
3 business days from the date of its conclusion, unless the Sales Agreement provides otherwise.

In the case of selection of payments described in paragraphs 1.1 and 1.2 of this section,
The product will be shipped only after it has been paid for.

• 6
  COST, TIMING AND DELIVERY METHODS OF THE PRODUCT

Product delivery costs are determined during the Ordering process and are
dependent on the choice of payment method and delivery method of the purchased Product.

The time for completion of the Products is from 1 to 2 working days from the moment of
posting of funds paid under the Sales Agreement on the account.
Seller or from the moment the Order is accepted for processing by the Seller in the
If you choose to pay cash on delivery.

Products purchased from the Store are shipped from Poland only within Europe per
Through a courier company. Shipping prices are indicated at the time of ordering.

• 7
  PRODUCT COMPLAINT

Warranty Claim.
- The basis and extent of the Seller's liability to the Customer being
Consumer or entity referred to in §10 of the Regulations, on account of
warranty covering physical and legal defects are set forth in the Code Act
Civil of April 23, 1964 (Journal of Laws No. 16, item 93, as amended).
- Notification of defects concerning the Product and notification of the corresponding
The request can be made by e-mail to
address: [email protected] or in writing to: Cooperative 13
32-300, Olkusz
- In the above message in written or electronic form, please state as follows
most information and circumstances regarding the subject of the complaint, in
In particular, the type and date of the irregularity and contact information.
The information provided will greatly facilitate and expedite the processing of the complaint by the
Vendor.
- For evaluation of physical defects of the Product, it should be delivered to the address:

CUSTOMER RETURNS

Please contact us by email - in response we will provide the address and details for return.

• The seller will respond to the customer's request immediately, no later than in
  Within 14 days of the complaint.
  - In the case of a complaint from a customer who is a Consumer or an entity with a
  referred to in § 10 of the Regulations - failure to resolve the complaint within 14 days
  from its notification is tantamount to its inclusion. In connection with
  A legitimate complaint from a customer who is a Consumer or an entity about
  referred to in § 10 of the Regulations, the Seller shall cover the costs of collection, delivery and
  Replacement of the Product with a defect-free one.
  - The answer to the complaint is provided on paper or other durable
  carrier.
• 8
  RIGHT OF WITHDRAWAL

Subject to Section 10 of this paragraph, a customer who is also a
A consumer or an entity referred to in § 10 of the Regulations who has entered into an agreement
at a distance, may withdraw from it without giving reasons by submitting the appropriate
The statement within 14 days. To meet this deadline it is sufficient to send
The withdrawal statement provided by the Store.

In the event of withdrawal from the contract, the Sales Agreement is considered not concluded, and the
The consumer or the entity referred to in § 10 of the Regulations are obliged to return the
Seller's product or hand it over to a person authorized by the Seller to
receipt immediately, but no later than 14 days from the date on which he withdrew from the contract,
Unless the Seller has offered to pick up the Product himself. To meet the deadline
It is sufficient to send back the Product before its expiration.

In the case of withdrawal from the Sales Contract, the Product should be returned to
address:

Please contact us by email, we will provide the address and return details in an email reply.

The consumer or the entity referred to in § 10 of the Regulations shall bear responsibility
For any diminution in the value of the Product resulting from its use in a manner
beyond that necessary to ascertain the nature, characteristics and functioning of the
Product. In order to ascertain the nature, characteristics and functioning of the Products, the Consumer
or the entity referred to in § 10 of the Regulations, should handle the Products and
check them only in the same way they could in a stationary store.

Subject to points 6 and 8 of this paragraph, the Seller shall refund the value of the
Product together with the cost of its delivery using the same method of payment,
which the Consumer used, unless the Consumer or the entity referred to in § 10
Regulations, they have expressly agreed to a different method of return that does not involve for them a
any costs. Subject to clause 7 of this paragraph, the return will be made
Immediately, and at the latest within 14 days after receipt by the Seller
declaration of withdrawal from the Sales Agreement.

If the Consumer or the entity referred to in § 10 of the Regulations have chosen the method of
Delivery of the Product other than the cheapest ordinary delivery method offered by the Store,
The seller is not obliged to reimburse them, the additional costs incurred by them
Costs.

If the Seller has not offered to collect the Product from the Consumer himself or
of the entity referred to in § 10 of the Regulations, may withhold the return of the payment
received from the Consumer until he receives the item back or delivers the
by the Consumer or the entity referred to in § 10 of the Regulations, proof of its
referral, whichever event occurs first.

Consumer or entity referred to in § 10 of the Regulations, withdrawing from the Agreement
Sales, in accordance with Section 1 of this paragraph, shall bear only the cost of returning the
Product to the Seller.

The fourteen-day period within which the Consumer or the entity referred to in § 10
Regulations, they can withdraw from the contract, counts from the day on which the Consumer or
The entity referred to in § 10 of the Regulations has taken possession of the Product, and in the case of
services from the date of the agreement.

The right of withdrawal from a contract concluded at a distance does not apply to the Consumer or the
to the entity referred to in § 10 of the Regulations, in the case of a Sales Agreement:
- in which the object of performance is an item delivered in a sealed
packaging which, once opened, cannot be returned due to
Health protection or for hygienic reasons, if the packaging has been
opened after delivery,
- In which the object of performance is things which, after delivery, due to the
for their nature, become inseparable from other things,
- In which the object of the provision is a service, if the Seller has performed fully
service with the express consent of the Consumer, who was informed before the
commencement of performance, that after the Seller's performance
will lose the right to withdraw from the contract.

The right of withdrawal from the Sales Agreement is vested in both the Seller and the
To the customer, in the event of failure of the other party to the contract to perform its obligation
Within a strict deadline.

• 9
  PROVISIONS FOR ENTREPRENEURS (B2B)

This paragraph contains provisions for entrepreneurs only
not covered by the protection of the Consumer Rights Act, as referred to in § 10
Regulations.

The Seller has the right to withdraw from the Sales Agreement concluded with the Customer
non-Consumer within 14 working days from the date of its conclusion. Withdrawal
From the Sales Agreement in this case may take place without giving any reason and does not give rise to
on the part of the Customer who is not a Consumer any claims against the
Vendors.

The Seller has the right to limit in relation to Customers who are not Consumers
payment methods made available by him, including requiring him to make
prepayment of part or all of the sales price regardless of the customer's choice
the method of payment and the fact of conclusion of the Sales Agreement.

Benefits and burdens associated with the Product and the danger of accidental loss
or damage to the Product shall pass to the Customer who is not a Consumer at the time of the
Seller's release of the Product to the carrier. The Seller in such a case shall not
shall be liable for loss, loss or damage to the Product arising from the
From the moment the Product is accepted for transport until it is released to the Customer, as well as for
Delay in transportation of the shipment.

If the Product is shipped to the Customer via a carrier, the Customer
non-Consumer is obliged to examine the consignment at the time and in the way
accepted for shipments of this type. If he finds that during the carriage there has been a
loss or damage to the Product, shall be obliged to perform all actions
necessary to establish the carrier's liability.

The Service Provider may terminate the contract for the provision of Electronic Services with
With immediate effect and without indicating the reasons by sending to the Service Recipient
Non-Consumer of the notice of termination.

• 10
  PROVISIONS FOR ENTREPRENEURS ON THE RIGHTS OF CONSUMERS
  (effective January 1, 2021).

Sole trader (this paragraph
not applicable to commercial companies) is covered by the protection of the Law on Rights
consumer, provided that the Sales Agreement he concludes with the Seller does not
has a professional character.

The business person referred to in paragraph 1 of this
paragraph is covered only to the extent:
- prohibited contractual provisions - so-called abusive clauses,
- Warranty liability for physical and legal defects of the Product, in accordance with the
§ 7 of the Regulations,
- the right to withdraw from a contract concluded remotely, in accordance with § 8 of the Regulations.

The entrepreneur referred to in paragraph 1 of this section loses his rights under the
Consumer protection in the event that the Sales Agreement he concluded with the
The vendor has a professional character, which is verified on the basis of the entry of the
of this entrepreneur in the Central Registration and Information on Economic Activity
Republic of Poland, in particular the codes of the Polish Classification indicated therein
Activities.

Entrepreneurs referred to in paragraph 1 of this section are not covered
Institutional provided for Consumers by district ombudsmen
consumer as well as the President of the OCCP.

• 11
  TYPE AND SCOPE OF ELECTRONIC SERVICES

The Service Provider makes it possible through the Store to use Electronic Services
Such as:
- Conclusion of Product Sales Agreements,
- maintaining an Account in the Store.

Provision of Electronic Services to Service Recipients in the Store is carried out on
conditions specified in the Regulations.

The service provider has the right to post content on the Store's website
advertising. These contents, are an integral part of the Store and presented in it
Materials.

• 12
  TERMS AND CONDITIONS FOR THE PROVISION AND CONCLUSION OF SERVICE CONTRACTS
  ELECTRONIC

Provision of Electronic Services specified in § 11 item 1 of the Regulations by the
The service provider is free of charge.

The period for which the contract is concluded:
- agreement for the provision of Electronic Services consisting of enabling the submission of
Order in the Store is concluded for a definite period of time and is terminated with the
the moment the Order is placed or the Service Recipient discontinues placing the Order.
- agreement for the provision of Electronic Services consisting of maintaining an Account in the
Store is concluded for an indefinite period of time.

Technical requirements necessary to work with the ICT system,
used by the Service Provider:
- A computer (or mobile device) with Internet access,
- email access,
- web browser,
- Enabling Cookies and Javascript in your web browser.

The Customer is obliged to use the Store in a lawful and
good morals with a view to respecting personal rights and property rights
intellectual third parties.

The customer is obliged to enter data in accordance with the state of affairs
factual.

The recipient is prohibited from providing unlawful content.

• 13
  COMPLAINTS RELATED TO THE PROVISION OF ELECTRONIC SERVICES

Complaints related to the provision of Electronic Services through the Store
The customer may submit via e-mail to
address: [email protected]

In the above email, provide as much information and circumstances as possible
concerning the subject of the complaint, in particular the type and date of occurrence of the
irregularities and contact information. The information provided will greatly facilitate and
will expedite the processing of the complaint by the Service Provider.

Processing of complaints by the Service Provider shall be carried out immediately, no later than in
Within 14 days of notification.

The Service Provider's response to the complaint is sent to the e-mail address
Service Recipient provided in the claim form or in any other form provided by the Service Recipient
way.

• 14
  TERMS AND CONDITIONS OF TERMINATION OF CONTRACTS FOR THE PROVISION OF ELECTRONIC SERVICES

Termination of the contract for the provision of Electronic Services:
- The contract for the provision of Electronic Services may be terminated by
of a continuous and indefinite nature (maintenance of the Account).
- The Customer may terminate the contract with immediate effect and without
indicating the reasons by sending an appropriate statement for
via email to: [email protected]
- The Service Provider may terminate the contract for the provision of Electronic Services by
of a continuous and indefinite nature in the event that the Service Recipient violates the
Regulations, in particular when it provides content of an unlawful nature after the
Unsuccessful prior notice to cease violations from the
setting an appropriate deadline. The contract in such a case expires after
expiry of 7 days from the date of the declaration of intent to terminate it (the period of
terminations).
- Termination leads to the termination of the legal relationship with effect on
future.

The Service Provider and the Customer may terminate the contract for the provision of Electronic Services
At any time by agreement of the parties.

• 15
  INTELLECTUAL PROPERTY

All content posted on the website at
www.semaxpolska.pl enjoy copyright protection and (subject to § 15.3
and elements posted by Service Recipients, used on a basis of
license, transfer of economic copyright or permitted use) are
owned by Good Peptides Ltd, 13 Spółdzielcza St., 32-300 Olkusz, NIP:
6372215326, REGON: 520496524. The recipient is fully responsible for the
damage caused to the Service Provider, resulting from the use of any content
www.semaxpolska.pl, without the consent of the Service Provider.

Any use by anyone, without the express written consent of the
Service Provider, any of the elements comprising the content and contents of the
of www.semaxpolska.pl constitutes an infringement of the copyright of the
Service Provider and results in civil and criminal liability.

All trade names, Product names, company names and their logos used on the site
Store's website at www.semaxpolska.pl belong to their respective owners and are
used for identification purposes only. They may be registered marks
merchandise. All materials, descriptions and images presented on the website
Store at www.semaxpolska.pl are used for informational purposes.

• 16
  FINAL PROVISIONS

Contracts concluded through the Store are concluded in accordance with Polish law.

If any part of the Regulations is inconsistent with applicable law, in
in place of the challenged provision of the Regulations, the relevant provisions apply
Polish law.

Any disputes arising from Sales Agreements between the Store and Consumers will be
resolved in the first instance through negotiations, with the intention of an amicable
The termination of the dispute, taking into account the Law on Extrajudicial Dispute Resolution
consumers. However, if this would not be possible, or would be unsatisfactory
for any of the parties, disputes will be resolved by the competent common court,
In accordance with paragraph 4 of this section.

Judicial settlement of disputes:
- Any disputes arising between the Service Provider and the Customer (Client)
being at the same time a Consumer or an entity referred to in §10
Regulations, shall be submitted to courts of competent jurisdiction in accordance with the provisions of the Code of
Civil proceedings of November 17, 1964 (Journal of Laws. No. 43, item 296 with
as amended).
- Any disputes arising between the Service Provider and the Customer (Client)
not being at the same time a Consumer, referred to in §9 of the Regulations,
shall be submitted to the court having jurisdiction over the Service Provider's headquarters.

A customer who is a Consumer also has the right to take advantage of out-of-court
ways of resolving disputes, in particular by submitting a post-completion
complaint procedure request for mediation or request for consideration
the case by the arbitration court (the application can be downloaded on the website of the
http://www.uokik.gov.pl/download.php?plik=6223). List of Permanent Arbitration Courts
Consumer Advisory Councils operating at provincial trade inspection inspectorates
is available at: http://www.uokik.gov.pl/wazne_adresy.php#faq596.
The consumer can also take advantage of the free assistance of the district (municipal)
consumer ombudsman or a social organization whose statutory tasks include
consumer protection. Out-of-court redress after the end of
The complaint procedure is free of charge.

In order to resolve the dispute amicably, the consumer may, in particular, file a complaint
through the online platform ODR (Online Dispute Resolution), available
at: http://ec.europa.eu/consumers/odr/