Shipping details
Shipping to Poland
The parcel can be ordered by courier or parcel post, and you can pay in advance or cash on delivery.
When paying in advance for an order of more than £200, a free shipping option appears.
Prices for shipping will appear when the order is started. Prices for shipping are in the range of £25-35. We dispatch the parcel the same day for orders placed by 2 p.m. The courier usually delivers the parcel the following day.
Shipping to countries in the European Economic Area
The parcel is sent by GLS DE courier. You can only pay for your order in advance, there is no cash on delivery. The price for shipping will appear at the start of the order usually around EUR 14. We dispatch the parcel on the same day for orders placed by 11:00 (CET).
The courier usually delivers the parcel within 3 working days. Parcels within the European Economic Area do not undergo customs clearance, no additional taxes are charged during import (The final price of your order as shown in the shop already includes EU VAT) . We ship our products legally as chemical reagents for use in the laboratory. Delivery is guaranteed or your money back (We will refund your money if you fail to deliver your package within 30 days).
Shipping worldwide (USA, Australia, Canada and other countries)
Parcels are sent by Fedex. The price for shipping will vary depending on the destination country and will appear when you start your order and select your country. Shipping time is usually between 3 and 5 working days. Sometimes, as is typical in logistics, there may be delays.
The prices of the products will be reduced by VAT when choosing delivery outside the European Economic Area, i.e. if, for example, a Semax product costs 50$ in Poland, you will pay 40$ for it when exporting.
Example shipping prices are approximately 30$ to the USA, 60$ to Australia and 15$ to the UK. We ship products legally classified as chemical reagents for laboratory use. We include the invoice and the SDS cards of the products (all necessary documents) in the package.
Shipping is done on a DAP basis, i.e. we are responsible for exporting the goods from Poland and the customer is responsible for importing the goods into their country. Importing is very simple. Fedex will contact the customer in the destination country and ask for this information: What is the product, where is it from, what is it made of and what is it used for? Then just write back (we will provide all the information) e.g. for the product Semax: The product is a chemical reagent for use in the laboratory with the code hs 38220000, it comes from Poland, details of what it is made of are on the product data sheet. Fedex will clear customs on behalf of the customer, local taxes (if any) will be charged. Taxes are to be paid for on the basis of the invoice that Fedex will issue. Fedex customs declaration is already included in the shipping price. That's it, you can expect delivery of your order.
Delivery is guaranteed or your money back (Money is refunded if the package cannot be delivered within 40 days of purchase).